Amazing Customer Experience Karen provided exceptional assistance when I reached out with concerns of the new bones I bought my three dogs. With prompt responsiveness, she swiftly offered to dispatch a higher durability toy for my pups. I will absolutely be purchasing from Playology again just due to the outstanding customer service. Thank you!

Amazing Customer Service!! The customer service experience was amazing. I had a slight issue with my toy and I sent an email to the contact info on the back of the packaging. I sent in pictures and a description of what occurred with the toy. After speaking with one of the staff, they were able to send me a new toy that better suited my pup. Amazing company who truly cares about their customer. I have tried so many toys in the past and none of them have worked. I am so grateful for Playology and their amazing customer services

You've tried the rest,now buy from the BEST! Great customer service. Karen found the perfect product for my newly adopted furbaby. My aggressive chewer absolutely loves the beef flavored ring. It never leaves her side, PLUS she hasn't destroyed it either!!! Playology will be the ONLY company I will purchase from in the future. Thanks Karen and thank you Playology for your wonderful products and for hiring Karen!

customer service I must say, Bandit had no interest in the "beef sented bone" but this review is not about the toy. The customer service goes above and beyond. Without a receipt they honored the fact that we purchased the toy. After several emails (Karen) got to know Bandit quite well. She has recomended another one of their products for Bandit to try free of charge. Once our spoiled Shitzu (Bandit) tries out the new toy I will report back. This company gets a 5 star rating for making this an easy and enjoyable transaction. Shawn Derby

I purchased the Playology dual layer… I purchased the Playology dual layer bone for my puppy. It wasn't to her liking, finicky puppy. I emailed Karen bc she said that if my pet isn't satisfied, Karen will make it right!! KAREN SURE DID!!! She gave me ideas to interest my pup but they didn't work. Karen is sending a new toy!!! What a FANTASTIC RELIABLE FRIENDLY COMPANY!!!