Brianna Tate
GBAmazing Customer Experience Karen provided exceptional assistance when I reached out with concerns of the new bones I bought my three dogs. With prompt responsiveness, she swiftly offered to dispatch a higher durability toy for my pups. I will absolutely be purchasing from Playology again just due to the outstanding customer service. Thank you!
Jerry Lucas
GBTrue to their word At first I thought these toys were a little pricy but after owning a couple, Brick the labradoodle destroyed only one. Remembering the Playology guarantee I contacted Karen. As they promise not only did she replace it, she did so with one that would match Brick's play style. The great quality is not only in their products but in their customer service. I would recommend this company and their products 100%.
B fla
GBGreat customer service Bought a rope bone and rubber stick for my 3 small dogs - no interest whatsoever. Contacted email address on packaging for customer service. They were very responsive and sent me 2 different toys to try - a bone and a ball. Dogs are showing more interest in these. Not sure the scented toys are making a difference, but happy with a company that stands behind its products and tried to make it right.
Susie Mitchell
GBKaren was so helpful when my puppy… Karen was so helpful when my puppy chewed through what I thought was an indestructible bone. She responded immediately and offered to send me two new ones to replace the ones that were ruined. This company stands by their name and their customer service is top notch. Hard to find anymore. Highly recommend buying their products!!
Natetate
GB4 minutes of chewing $25 later I purchased a Playology round donut style toy and paid roughly $25 for it. After looking at different people experiences I decided for that price it has to be good. I brought the toy home to my 16 month American Staffordshire Terrier and she had it in shreds and swallowing pieces within 4 minutes.