customer
GBThe mattress is ok, customer service not ok The mattress is nice -- But the "white glove" delivery is not acceptable considering how much money you spend. It was delivered in an unmarked cargo truck brought up to my room by two delivery men in packages that were covered in a black soot. So to open the packages the soot got everywhere on my brand new rug then of course the hands were dirty from the soot and so it got onto my mattress. I wrote to complain and they gave such an automated "sorry" reply and something to the effect of "at least the mattress was wrapped." It shows me that delivery is really not something they care about once you order the mattres. Furthermore the delivery team couldn't speak English So I couldn't communicate to them to be careful about the soot and I had to wipe down the packaging and provide them with cleaning materials for themselves -- they set it up without explaining everything and left leaving some packaging material behind. The customer experience was not great. That plus the mattress isn't worth the money.
Emily
GBLeesa helped me choose a great mattress! Leesa helped me choose the right mattress and figure out how to set up my new mattress. We love our new Legend Hybrid, just the right amount of support and "smooshiness!"
Windy
GBThe First Mattress We Love We ordered our Leesa mattress about 2 months ago. It is the first mattress we have ever owned that we LOVE. We have been sleeping so much better, with less aches and pains in the morning. Their website was easy to navigate and make a purchase. Our order was processed, arrived quickly and with no issues. The mattress arrived rolled up in a box, which concerned us at first, but after unrolling it and letting it 'rest' for a day, it was ready to sleep on. We've seriously, never slept so great. Now to find the perfect pillows....
Charlie
GBIt really is a great nights sleep It really is a great nights sleep, and far cheaper than a lot of the alternatives. Added to that we were about to move house, and having the mattress delivered in a box meant that was one of the easier things in our flat to move. Would thoroughly recommend
Hickory
GBThe best pillow and quick, free delivery. The Leesa pillow is by by far the most comfortable pillow I have ever had. I have battled insomnia for years, and this pillow does the job sending me off to dreamland and keeping me there for a good night's sleep.