I've purchased new pillow & case from… I've purchased new pillow & case from this company back in 7/8/2022 order number 3150475 and paid $$105.18. The pillow I received didn't have much cushion and it felt too soft for me, so I wanted to return it for refund. I've called and sent email to the company, no response, so left a complaint on Better Business Bureau, but now its erased or gone. Not sure what happened. Person name Dana reached out to me with return shipping label, so I simply returned the pillow & case that was delivered. Now, company is saying the pillow does not belong to them and cannot issue refund. I will never purchase any pillows from this company as my experience with customer service is terrible.

The customer service was wonderful The customer service was wonderful. The Pillows arrived quickly. I had a cervical fusion and have a hard time finding a pillow for my needs. Because of issues with my neck I had to return the pillow. Customer served helped me out for the return. They sent me an email after getting a total refund. I would highly recommend them.

Stay in Holiday Inn We stayed in a Holiday Inn recently and fell in love with thier soft pillows. When I asked the from desk about them, they gave me this website and said this is where we get ours. Bingo! We ordered and had them in a couple days! Best pillows around! We sleep so much better now!

Repeat customer Repeat customer. Everything goes smoothly. Easy website. Great product. Fast delivery.

Pillows.com Deletes BAD REVIEWS Dear Customer Service, you only have good reviews because you delete ALL THE BAD REVIEWS! You have done it several times even on FB! Not an honest company!