Renaissance Antiques and Design
GBThe importance of samples I have purchased many samples from MSI and they have done a good job of shipping them to me and following up with tracking. In most cases the product was close to the photos on the website, but the variation in natural stone makes it necessary to see current dye lots. In many cases they are very different than what you might expect. That's why their easy to use sample system is so valuable. I have been pleased with all of the product I have purchased, including some very nice closeout items.
Yvonne--CB Flooring
GBExcellent customer service Our representative Febrina, jump into action immediate to help us satisfy our customer. No hesitation! Febrina & Marble Systems truly want to be there from start to finish and then some!! We appreciate the immediate response and the dedication to working together.
Patrick
GBGood Customer Service Always have great customer service with follow up. Easy to contact on the phone and by email. Showroom staff and warehouse staff step up to help with material selection. Had a short shipment once. The Marble Systems Rep took quick care of it shipping quickly. Really like doing business with Marble Systems. They also carry the accessory products and can assist with grout color selections. I am a repeat customer.
Robert Croughwell
GBGreat Feedback While researching tile for my latest project (fireplace surround) I reached out to Marble Systems for information and a few samples. They (in particular Cansu Sahin who was ALWAYS very helpful) were quick to respond and help in any way they could.
Catherine
GBtile samples I ordered tile samples and they arrived quickly. The tile is a quality product. I received follow up communication and was directed to a retailer in my area. The customer service is amazing. I can recommend this company without reservation.