I will always shop at snowcityshop.com They stand behind there promises I am very pleased that i decided to purchase my outdoor curtains from snowcityshop. I had ordered the wrong size on my second order and contacted them about a exchange. Not only did they work with me to get the right size they afforded to let me keep the order that i had messed up on. Having sent them back to them earlier in the week they said no problem and they picked up the shipping coast for my new order. i will be doing more business with them and gave them a referral to a few of my family members.

I was shipped the wrong item I was shipped the wrong item. I ordered a double grommeted curtain (grommet's top and bottom) but only received grommet's on the top. Working with customer service to resolve, but I am not hopeful. Will update if resolved. Update: No resolution offered - no return accepted.

Marvelous water proof outdoor curtains… Marvelous water proof outdoor curtains that I have bought from Snow City. I was able to buy three pairs that could enable me to control wind driven snow and rain in outer yard of my house. All of these proved quite good and worked as per my expectations. Even I was not able to find any single slang and order delivery and shipment mechanism proved quite good and smooth. I am comfortable with mode of dealing and customer complaint handling system since as and when I asked to their complaint assistant he was there to assist me as per my expectations. I shall go for placing of further orders and strongly recommend these towards others and my relatives.

My niece first purchased a set for her… My niece first purchased a set for her patio - I just had to have a set for myself. We have a 6 ft privacy fence and due to the slope of the yard peeps can still clearly see into our back yard! We recently built a cabana around our hot tub for privacy and a more relaxing experience. The Snowcity Curtains are perfect. Absolutely beautiful. The color is exactly as represented on the website. They are heavy enough to block the street light, soft, elegant, durable and look amazing when there is a breeze. I will post pictures once I hang a few more panels. So pleased with the quality and quick delivery that I wanted them to be fuller around the HT.

I just want to thank Snow City I just want to thank Snow City! What was once a pipe dream of enclosing my porch with curtains, is now a reality thanks to Snow City. The curtains are high quality, and beautiful. Not to mention affordable. I bought the waterproof top and bottom grommet, and hung them outside the railing to prevent billowing in on the porch during windy weather. My customer assistant Bunny, was wonderful. My emails were answered promptly, if not immediately and I couldn't be happier. If I had any complaint at all, it would be that some of my curtains faded in the sun. I bought black. It was the southern exposure and so I suppose that should be expected. It probably would not be an issue with lighter colors though. I will recommend them to anyone who asks me about the curtains and passer by are always commenting on them. I'm just so happy with them and I'm sure your experience will be the same.