I will always shop at snowcityshop.com They stand behind there promises I am very pleased that i decided to purchase my outdoor curtains from snowcityshop. I had ordered the wrong size on my second order and contacted them about a exchange. Not only did they work with me to get the right size they afforded to let me keep the order that i had messed up on. Having sent them back to them earlier in the week they said no problem and they picked up the shipping coast for my new order. i will be doing more business with them and gave them a referral to a few of my family members.

Beware from a Florida resident Florida resident. Purchased outdoor curtains for the pool cage area. Over the course of 12 months, purchased 7 of the brown 100" x 84". Curtains faded to light brown within a few months. I could live with that. Within 6 months curtains began shedding a powdery substance. In other words the curtains began to disintegrate. They are now literally tearing apart in multiple areas when I slide them across the outdoor curtain rod. Product advertised as appropriate for outdoor use. What isn't mentioned is "product will need to be replaced annually or sooner" due to mother nature and inferior material used in the production of the curtain. Waste of money!

I just want to thank Snow City I just want to thank Snow City! What was once a pipe dream of enclosing my porch with curtains, is now a reality thanks to Snow City. The curtains are high quality, and beautiful. Not to mention affordable. I bought the waterproof top and bottom grommet, and hung them outside the railing to prevent billowing in on the porch during windy weather. My customer assistant Bunny, was wonderful. My emails were answered promptly, if not immediately and I couldn't be happier. If I had any complaint at all, it would be that some of my curtains faded in the sun. I bought black. It was the southern exposure and so I suppose that should be expected. It probably would not be an issue with lighter colors though. I will recommend them to anyone who asks me about the curtains and passer by are always commenting on them. I'm just so happy with them and I'm sure your experience will be the same.

NOT a trustworthy company! Ordered just two curtains almost a month ago and when I inquired about the status of the order they replied with “your order has already shipped” and gave a FedEx tracking number - which was just a label that was created. Shows as never even getting to FedEx. You can tell most of the recent reviews on here are fake by the poor grammar. I’m trying to get my money back. Not very hopeful!

I was shipped the wrong item I was shipped the wrong item. I ordered a double grommeted curtain (grommet's top and bottom) but only received grommet's on the top. Working with customer service to resolve, but I am not hopeful. Will update if resolved. Update: No resolution offered - no return accepted.