Kem
TTHygger products is the future. There's no turning back.πππππ Hygger... once your a Hygger, you're always a Hygger. There's no turning back. The future is here. Hygger aquarium products is hands down if not the best, it's in Top 5. Hygger products surpasses all my expectations & lives up to the reputation & services that Hygger brand is renowned for. Apart from its guaranteed performance, it's cost is more bang for your buck. Which makes it no brainier when it comes to the hobby. It's customer services are excellent & they stand by their products/reputation. Hygger is the future at your fingertips. You'll never go back!!!
Kim Poulton
GBJust trying to put together my new 5β¦ Just trying to put together my new 5 gallon Hygger ARC shaped aquarium is disappointing. The instructions are incomplete and vague. There needs to be more illustrations for one. The piece of glass thatβs included is only explained by the illustration of the completed aquarium. The filtration system is VERY confusing. I feel like the manufacturer should provide a QR code that links to step by step video on how to put the system together. Iβll give more feedback about the actual aquarium when I start to use it.
Joshua L.
GBHygger earned a lifetime customer!! Hygger earned some serious brand loyalty from me! I purchased (2) 36W 36 inch long hygger full spectrum aquarium lights. After about 3 months the light burned out. I reached out to hygger via email... I was skeptical. The next morning Luna reached back out to me and asked for a video to ensure the testing was accurate. She was able to confirm my findings and the next day replied with next steps for me. Luna the. Sent me a final email confirming that my replacement will be in the mail and would receive it in 3 to 5 business days. 3 business days later I got home and my new light was there! Luna was efficient, empathetic, and just awesome! Luna just earned hygger a lifetime customer. I am 12 years in the hobby and a customer service manager for a fortune 500 company. You were great!
Tom P.
GBI use Hygger products exclusively I use Hygger products exclusively. The only reason I will by any other brand name is if unfortunately Hygger doesn't make the products. The only thing better than any Hygger products that I found is their phenomenal Customer Service Department. I had an minor issue with a light that was well over a year old. I contacted their Customer Service Department and a replacement was in the way within 24 hours. I cannot recommend Hygger products highly enough. I use their lights, heaters, pumps, filters, air stones and even their tanks.
Robert Pahlow Jr
GBCustomer service was quick to⦠Luna in customer service was quick to respond to my need of a replacement for a 500 watt heating element under warranty. I contacted Hygger via email and after a short further exchange of information she sent me a new unit!