1 light not working Bought 2 of the lotus lights with no problems. Arrived fairly quickly however after about 2 weeks 1 of the lights stopped working. I have tried everything to get it to work including changing the battery. The other is still working fine. I emailed to complain about this but received no reply. Very disapointed

I feel like I've been scammed. It's been three months since I placed an order and I've received one email (a month after the order was placed) that the package was in transit and according to their tracker, it's been at the Singapore airport ever since. Yes there are delays due to Covid but 3 months is a little excessive. I've ordered several things from overseas in the last three months including Russia, the Netherlands and France, all of which arrived within 3 weeks of ordering. Do yourself a favour and don't order from this company.

I've ordered from Coolightbox twice I've ordered from Coolightbox twice, the second order being caught in the pandemic. The second order was for outdoor solar path lights to replace ones from a chain store that didn't stay lit very long after dark. The ones from Coolightbox stayed lit the entire night, I was so pleased. I also ordered the cute bumblebee light string, also solar, which were equally satisfying. I was afraid that part of my second order was forever lost to the pandemic, but it looks like the last bit will be delivered sometime in the next week. I have been completely satisfied with their products and the delays caused by the pandemic can't be held against them.

Love every single one of my solar lights! Love every single one of my solar lights and lanterns. They survive all kinds of weather, and are quality materials. I had an issue with one spike giving way after 2 seasons outside. I emailed them, and they’re sending me a replacement set of spikes. Very happy!

Do not buy, rubbish packaging, broken goods on receipt !!! I bought a set of these lights for nearly £100, when they arrived one of them was smashed to bits, they had no bubble wrap protecting them, and were in flimsy cardboard packaging, absolute disgrace. These lights came from America/ China with nothing to indicate it was a fragile item. I don't know if we can replace the bulbs when they go, they are a very tiny bulb. Definitely not worth the high price tag Really disappointed with these lights, I would like a refund for the broken light !!