Melanie Stefiuk
CAI feel like I've been scammed. It's been three months since I placed an order and I've received one email (a month after the order was placed) that the package was in transit and according to their tracker, it's been at the Singapore airport ever since. Yes there are delays due to Covid but 3 months is a little excessive. I've ordered several things from overseas in the last three months including Russia, the Netherlands and France, all of which arrived within 3 weeks of ordering. Do yourself a favour and don't order from this company.
KBCalgary
CA4 star for customer service only, poor product 4 star for customer service as far as fast responsiveness, low stars for product quality and shipping. First order was delayed. Advised it was lost in transit and would reship. It was 2 solar lamps which finally arrived 3+ months later. One did not work. They replaced it, but very poor packaging from Chine to Canada caused it to arrive as shattered glass. Finally they agreed to refund me for the 2nd light, but now I have the first which doesn't match anything.
Deborah Magee
GBDisappointed I ordered my light over 40 days ago and have not received it. It has been in the states over 30 days according to the tracking. I contacted customer service and they responded it was still on its way. It is in Bloomington CA score the past 12 days where their “shipping partner” newgistics is located. Very disappointed!
Teri Boyer Stevens
GBMy Romantic Solar lights are a perfect… My Romantic Solar lights are a perfect addition to our backyard. I am extremely picky, so I was pleasantly surprised when I received my lights that they actually exceeded my expectations. The lights are classy and light up the area with just the right amount of light. I wanted something that would look good during the day as well as light up beautifully at night and these lights did exactly that. I have received numerous complements from friends and family. We are very happy with our purchase.
Ainura N
GBMy order got delivered a few days ago My order got delivered a few days ago, however, there was a 1-day delay from the original delivery date. Overall it went well, i have no complaints.