Bought front door Bought front door, sent incorrect door jamb. Nick's attitude was THEY NEVER make mistakes. I had to send photos showing measurements and ship door jamb back 6'' x 8' to possibly receive replacement. I went to a local mill ordered correct jamb and made sure to TELL OTHERS NOT TO ORDER FROM NICK'S. So far I know of 2 that went some where else.

Very disappointed!! Very disappointed!!! The door I purchased was to be used on a million dollar home but because of totally unsatisfactory 3/4" X 2" white , etched tempered glass markings on each of the 8 lites, I was unable to use the door. When I called Nick's Building Supplies to complain their only response was " we have used that glass supplier for years and had never had a complaint. When I showed my local glass supplier his comment was "that is totally unacceptable ".

Beware Order door from picture on line that showed a product that was finished. They sent the door unfinished. That wasn't so bad but when I went to inquire I received a rather rude message back. Plus I had to pay an additional $75 when the door was delivered for use of a forklift. All of this may have been disclosed in "fine print", but the experience was less than satisfactory.

Highly DO NOT recommend this business Highly DO NOT recommend this business. 5K new wood exterior door has water intrusion after the very first rain. The installer confirms the product is defective, improperly waterproofed and sealed. Leaks by the glass panels, leaks by the wood panels. No customer service gesture/solution offered of any kind, claims the insufficient overhang versus the apparent inferior product. No way to contact the management instead being told by customer service they will hang up on me if I were to talk to them anyways. Run arounds for 2 weeks to be able to address this with anyone. Ultimately will be pursing legal action.

I’ve had my door from Nick’s 5+ years… I’ve had my door from Nick’s 5+ years now and ordering another one for a different exterior opening. Could not be happier with the performance of the first one. It is such a solid and secure door and jamb. The door is a little exposed but has held up excellently against the elements. Finish is still in excellent shape. Can’t beat the top quality at a reasonable price. Looking forward to another one for my front entry.