Patricia Vandenberg-Smith
AUBeautiful rug , fantastic customer service Although it took a long time to get it , the rug was beautiful, and underlay was great too - but sadly I underestimated the clash of colours with my mural , the customer service was BRILLIANT, I could swap or refund - and the refund was no hassle and swift - when I re do my room I will definitely purchase from them again
Frances Davies
AUI still haven’t received my rug I still haven’t received my rug. Frances Davies
Trish Smith
AUFantastic rug , fantastic customer service Was very happy with the Colour and quality of the rug , softer than I expected, and the rug underlay made it nice to walk on BUT although the rug was true to Colour , when in my room competed with my mural - I contacted Rugital , and the customer service was brilliant, they offered to let me swap the rug , or get a full refund, I opted for a full refund at this point , and the refund was prompt - I certainly would buy again from this company, and highly recommend rugital
Fiona Temple
AUTerrible customer service and lack of… Terrible customer service and lack of communication. No updates from the company until I contacted them 3 weeks after purchase. I was informed there was a delay in manufacturing (to upgrade the product). At 7 weeks from ordering I contacted again and was told my product had been shipped. The tracking details did not work and I assumed I had been scammed. After more emails, web ‘chat’ and Shop ap messages, I finally got through to an actual person. My product arrived that day….nearly 9 weeks from ordering and the communication received was in reply to 2 of my many messages. The product appears to be fine but I would NOT recommend due to lack of communication and customer service.
Archer Barker
AUTransformed My Living Room! I recently purchased a Moroccan-style rug from Rugitall and I'm absolutely thrilled with it! The quality is outstanding, and it has completely transformed the look and feel of my living room. The colors are vibrant, and the rug is incredibly soft and comfortable underfoot. Their customer service was also top-notch – very helpful and responsive. Highly recommend Rugitall for anyone looking to elevate their home decor!