Adirondack chairs We purchased a couple of adirondack chairs and matching table made out of recycled plastic a month ago and are very impressed. Very comfortable and the chairs should last for years and years - very sturdy. And this chair was almost $200 less than essentially the same chair sold at two other retailers in Boulder. Completely satisfied.

Order four Adirondack chairs on May 12 Order four Adirondack chairs on May 12, 2022. When I ordered these chairs, the estimated delivery date was May 26, 2022 - June 2, 2022. I am still waiting to receive my chairs. I get a different story every time I call Customer Service for an explanation. I will never order from this company again.

Ordered a firepit in April. Finally gave up. Ordered a firepit in April. I just cancelled the order after endless issues trying to get it shipped, including having them contact me about a shipment that evidently had my name on it in error. Lot's of excuses by people who don't have any idea what they are doing. I asked for my money back finally after yet another rep read back notes about past calls (I've had to call at least 6 times due to ordering and scheduling issues) that did not reflect our conversations at all. Feels like a scam. I doubt I would have ever received the item yet they were paid for it months ago.

Delivery to wrong address The delivery company called to confirm delivery place and time. Delivery place was wrong - was the billing address. I spent a frustrating hour trying to contact and then confirm the real delivery address with the delivery contractor. My purchase arrived three days after their first telephone call. The delivery address posted on the item at delivery was the billing address. I checked the emailed order confirmation and the correct delivery address was shown which is not the billing address. It would appear the billing address has been wrongly used to print the delivery address. Additionally I asked the delivery person if he could help me get the product around the back of my house. He was completely unhelpful.

Waited almost 4 moths for a firepit I… Waited almost 4 moths for a firepit I ordered. the freight company they used for door delivery refused to pull into my street or driveway and said could only unload it on the side of a busy highway. Backyard was suppose to get another freight company to deliver it but didn't hear anything for 3 three weeks. Just called today to find out it was shipped back to manufacturer after they supposedly tried to call me "constantly" for 3 weeks. They shipped it back but didn't refund my money! I called them today and didn't even get an apology after waiting for almost 4 months and hiring the originally "crappy" freight company. Do no buy anything from these people, especially a firepit.