So far Due to inclement weather our package was late. So far the construction of the heating pad is high quality.

2 Happy Pitties I have 2 pit bulls and one is from the streets and he has a bit of arthritis so I wanted to find a better lining for his crate. Well let me tell you, he now goes into his crate to just relax and he is able to get up much easier now. I don't feel bad when we crate them to go to a movie since I know they are nice and comfy. They sleep while we are gone and move much better once we return. Are they pricey? A bit, but it's worth it to see my babies so comfortable on their new ortho-beds! Definitely worth the investment!

Excellent product My cat only eats dry food so he's supposed to drink plenty of water. He has three water bowls, but someone suggested getting him a water fountain. I was hesitant at first because I wasn't sure how he would react. I need not have worried. He started using it right away, not only to drink; he also likes to play with the water jets, sticking his paws in the water and then licking them. I'm really glad I purchased this product.

No customer service No customer service. Shared my email address on a group text with other customers. Violated my privacy. No other way to contact them, except email. No where on site can you cancel or change your order Do not use them.

Perfect cat/dog heated house Perfect cat/dog heated house. Simple to put together, no tools necessary. Soft padded pad , heating unit for warmth. Inside or out. Presently using it for my dog. Loves the two entrances. Feels comfortable laying and playing inside. Looks adorable, doesn't take much room. Wish I can post a photo.