Paul Xavier
CAStay away from vendor My order kept being push out to the point I ask for a refund. I have been waiting for months for that refund. No follow up from client services and the chat bot is of no use. I say: Do not buy.
DAVID RUMPEL
GBCozy Corner I just recieved my Ethanol fireplace and it is awesome! It came in the mail packaged really well and it was easy to install. Also the ethanol has NO fumes or smoke and supplies a nice worm flame.
Laura Molins
JMNo refund. Ordered logs over a month ago. They did t have them in stock and back order was a long wait. I asked for a refund. After several calls and emails, I still don’t have my refund. Poor customer services.
Kristin
GBJust in time for Christmas! I was emailing back and forth with a customer service rep. and they were really very helpful, and made it possible for me to receive my fireplace and fuel two days before Christmas which was perfect! My parents LOVE their new fireplace
Lori Moen
GBNice product poor communications Ordered Oct. 31st - after calling to check on status finally got the order mid-December and then it did not even come with the fuel - that shipped seperate and did not arrive for a couple days. Thinking if I had never called it never would have shipped! Poor instructions too.