J Beach
CAWe purchased a Maytag washer in August We purchased a Maytag washer in August, the unit would constantly trip the electrical breaker during the rinse cycle. We had the electrical checked at our cost, the service technicians came four times and replaced 3 different parts. The issue continues 5 months later. Tasco will not replace, we have waited too many hours for service to show up, today they were to arrived and a no show. Tasco continues to give us a run around. We’re stuck with a defective unit and Tasco does care. I will never purchase another from them.
Catherine D
CAWe ordered five appliances from Tasco… We ordered five appliances from Tasco and were told about supply chain issues so we chose appliances they said we’re in stock. When it came time for delivery, they asked for full payment which we provided. The very next day we got an email saying three of the five were not available. They took our money and for the next 7 months did nothing to follow up. We are still waiting for our oven. They also refused to come out and adjust refrigerator doors under warranty. We had to pay someone for this fix. DO NOT use this company.
mariam boles
CAWorse store ever Worse store ever, i meant to give them zero stars but it didn’t work. I order a Portable dishwasher, 6 month on still waiting. Every few weeks i get an email and a call for delivery, the day before delivery they call to say it is not going to happen , and i have to wait another month.. it is a total joke. My money is still with them. don’t know weather i should cancel and find a more reliable store. Waste of time. They do not care about anything. Save yourself the frustration, and stay away from them.. absolutely NOT recommended, the few dollars different in price are not worth it.
harjit
CACustomer service at store level was… Customer service at store level was excellent, however the customer service after the purchase is sub-standard. Purchased $26k worth of appliances and fridge broke down in the first month. It went on back order and after waiting for 1 WHOLE year we purchased a new fridge elsewhere. Fast forward 6 more months trying to get back the warranty amount that we paid, multiple calls to their INBOUND only call center with long waiting times, they keep telling me that they will follow up but to this date, no one has called back. They only write e-mails to their accounting and neither accounting, nor follow up department ever calls back
J N
CAZERO CUSTOMER SERVICE. ZERO CUSTOMER SERVICE. If you’re lucky enough to get an appliance from Tasco that has no issues, the experience is probably fine. However, if like us you got a defective product - best of luck. All you’ll get is the run around. Absolutely atrocious customer service. Save yourself a headache and shop elsewhere!