Bill
CAAbsolutely the worst experience ever Absolutely the worst experience ever. I placed an order for a dishwasher back in early July of 2020 with an expected delivery date of 1-week. That delivery date has been now pushed back for over 2-months and they are telling me that they are in stock, but waiting to come up from the US. So basically, when the website at the time of ordering said the units were in stock, they were not. I have been waiting now for over 2-months for a dishwasher that should have been delivered 1-week after ordering. Absolutely horrendous experience and I would absolutely never purchase so much as shoe laces from this company ever again.
Irene Bayko
CABosch fridge from Tasco died after 3 months. We purchased a Bosch fridge from Tasco and the Bosch Fridge died after 3 months. We are now without a fridge for 7 weeks and no repair or replacement in sight. Very little help from Tasco and thus very disappointed in the after care provided. The fridge is under 5 year warranty. Difficult to get consistent follow up with Tasco and Bosch.
harjit
CACustomer service at store level was… Customer service at store level was excellent, however the customer service after the purchase is sub-standard. Purchased $26k worth of appliances and fridge broke down in the first month. It went on back order and after waiting for 1 WHOLE year we purchased a new fridge elsewhere. Fast forward 6 more months trying to get back the warranty amount that we paid, multiple calls to their INBOUND only call center with long waiting times, they keep telling me that they will follow up but to this date, no one has called back. They only write e-mails to their accounting and neither accounting, nor follow up department ever calls back
ing c
CAworst customer service experience ever worst customer service experience ever! I paid for full price for new washer but Tassco sent me a open, naked one without original packaging. I called and waited for half hour and then hang up. I emailed twice still no reponse. Just want to get a fair purchase. SO disappointed with the customer service. I can even say they do not have any after buy service at all.
Tina
CANever again will I deal with Tasco Purchased A kitchen aid refrigerator built-in almost one year ago. I was told I had to pay in full so that KitchenAid knew it was sold paid $10,500. Now I’m told a year later that they have discontinued that model. How is that possible when it was paid. Tried to speak to a supervisor at Tasco have not received any calls back. How can they take your money and just tell you it’s discontinued just like that Terrible customer service