Solar PV installed but doesn’t perform as advertised Solar PV installed and commissioned on 19 Oct 2022. The system has never worked as advertised. We continue to export energy to the grid with a battery at zero. Very poor response from the Caplor customer support team, very slow to react, keep getting “holding” messages. Began to wonder if they were still in business. We are pensioners and have invested in a greener solution for our energy needs but remain frustrated by the lack of action or even basic customer care. If no reply/ rectification soon will taking it the law. 15 March The firm ware within the inverter has been updated. Now waiting and monitoring the system to see if it improves the situation

The go to installers The installation of our air source heat pump (ASHP) went flawlessly from initial discussion to after care service. Knowledgeable, competitively priced with complete clarity, timely and clean work. The after care was very good with questions answered and help offered when needed. I think Caplor energy are more than worth considering. Well done Caplor team.

From the very beginning Caplor provided a fantastic customer experience Caplor installed a 15 panel solar pv + battery system early November 2022. ~6kWp and Huawei SUN2000 Inverter 3.68kWP and Huawei LUNA2000 5kW Battery. From the very beginning Caplor provided a fantastic customer experience. Peter answered numerous questions, gave both an online estimate and then visited for a full site inspection and adjusted the plan accordingly. The fitting and setup was pain free and all trades people and Caplor support staff were excellent. The system is performing well given the time of year and looking forward to seeing how does in Spring and Summer.

For Solar panels chose Caplor Energy! Just had solar panels plus batteries installed. Can’t rate them highly enough. From the consultations through to Vinny the installer Teme Valley Electricians and the scaffolders they used, they were the loveliest, most helpful people you could ask for! They are brilliant, they have worked so hard in unpredictable weather conditions with amazing humour and professionalism. The work has been completed to the highest standard with minimal fuss or disruption, Thank you!!!!

Thank you Caplor! Thank you Caplor! We have been delighted with our solar panels and battery especially with rising fuel prices. There have been one or two problems however but the Caplor Team and tried really hard to set things right and we have appreciated their help and commitment to sort out the problem efficiently and well.