Good experience with Caplor. Install completed in March 2022. Caplor advised but then listened to our requirements, rather than telling us what we ought to have, allowing us to have a two-string panel set up facing both South and West providing me with 5 kw. Also installed a GivEnergy battery. Very happy with their staff and the installation process. Good performance from solar panels and battery combo so far.

Solar PV installed but doesn’t perform as advertised Solar PV installed and commissioned on 19 Oct 2022. The system has never worked as advertised. We continue to export energy to the grid with a battery at zero. Very poor response from the Caplor customer support team, very slow to react, keep getting “holding” messages. Began to wonder if they were still in business. We are pensioners and have invested in a greener solution for our energy needs but remain frustrated by the lack of action or even basic customer care. If no reply/ rectification soon will taking it the law. 15 March The firm ware within the inverter has been updated. Now waiting and monitoring the system to see if it improves the situation

Can George fix it, yes he can. George from Caplor came to replace a failed component. What a pleasant chap, he sorted our problem very quickly and identified one we hadn’t even noticed, supplying a fix which now has our system working brilliantly. Thank you George and Caplor.

Caplor Energy appears to have ceased… Caplor Energy appears to have ceased trading! Good luck if you’re in mid project with them. Not a word from them and phones not being answered!

The go to installers The installation of our air source heat pump (ASHP) went flawlessly from initial discussion to after care service. Knowledgeable, competitively priced with complete clarity, timely and clean work. The after care was very good with questions answered and help offered when needed. I think Caplor energy are more than worth considering. Well done Caplor team.