Dismayed by lack of honouring service… Dismayed by lack of honouring service plans Impra Gas installed Vaillant Combi boiler in April 2019. I had 10 year service plan included. E mailed them twice to organise annual service and received standard reply saying office was closed (due to virus I presumed). Fed up with this situation having seen all the other reviews as well. They do not even deserve one star.

Fraud… Reading all the posts since I posted mine Mr Valente should be in prison for fraud not starting another company. He hasn't honoured the 10 year plan many bought either what a disgusting con artist. Does he owe Alan Sugar money too since being on the Apprentice!

Time to band together and take a case action against Adams Impra gas have taken thousands of peoples hard earned monies and they are changing company name more than they change underwear. Its time we all got together and started a case action against Adams in the Channel Islands. Barrow boy and asset stripper who deserves the worst of everything to happen to him and all who work with him. Do not use companies like this especially if they have any connection with the Apprentice programes.

Unable to arrange annual service previously paid for. We had a boiler installed last year. The contract includes annual servicing provided the client makes an appointment within 30 days of the due date. We contacted them on 26th May, by phone and were unable to make contact. Subsequently we wrote an email on 2nd June, and tried phoning a number of times since. We have failed to get any response. We are unable to make the appointment which they insist is made before 26th June. Very concerned that they are defaulting on their servicing obligation.

Thank you impra 5* service, surveyor was top very informative and installation was very quick and efficient. Top marks to the planning team who managed to get our job over the line in the short time frame we expected. Well done impra and thank you.