Good experience, looking forward to receiving the item... A good experience to date and the product is supposed to arrive sooner than anticipated. It seems to me, that if you wait a few days after looking at the product/website, that you may find a discount code available for the item being considered....I'm glad that I waited, I saved a considerable amount.

Prompt personalized service Along with offering high quality products, Billy Kirk provides prompt, attentive customer service. I’m very happy with all of the items I’ve purchased. When I recently had a small problem with something I’d ordered, the company promptly replaced it and included a personal note.

Waiting on refund I had a wallet of theirs for 10 years. I went to purchase another one as a gift and I didn’t like it at all (leather was thin/hard/and much poorer quality than before!) I started a return through the website and sent the wallet back. I haven’t received a refund and all of my emails to customer service have gone unanswered. There is no working phone number to contact the company. Do not recommend this company at all.

Good stuff Quickly after placing an order, I emailed them asking whether I could make a change. I received a prompt, accommodating response. The items were gifts that I was happy to give.

Absolutely beautiful Absolutely beautiful! The quality of the shag bag was top notch. The quality of the customer care above what anyone could expect. I received a beautiful package with a handwritten note thank y’all for the gift! I will tell everyone at my local muni to check y’all out! 11/10