Justin Cortes
GBI do have about a dozen belts I do have about a dozen belts. None of them compared with my recent purchase from Orion: solid, strong, and stable in adhering to my waist. I wish I had known about the company years ago. I bought two at a time and I do plan to buy a few more for friends by Christmas. Service was fast, friendly, and personable.
Customer
GBNice stuff, quick-ish shipping My only complaint (which is the real caveat) is that the return policy is relatively strict, which also includes charges. Which I wouldn't have a problem with, but after a pleasing experience with a black belt, I thought I'd get a brown version. After getting the "dark brown" version, it's nearly identical to the black. Even under a bright color corrected light, black and dark brown are extremely close, and difficult to distinguish. Now, this would be fine with a better return policy, but it's probably easier to just not deal with them again.
Customer
GBGreat products, terrible return policy Return policy isn't very consumer friendly with original shipping charges not being refunded, 10% restocking fee, AND you have to pay for your own return shipping. One belt basically costs 40% of the cost to return.... Also, the photos on the products on their website may not be an exact match.
Future Repeat Customer
GBI could not be happier... I could not be happier with my purchase. The buying process, price, shipping time, and quality of the belts I ordered were all exceptional. It feels good to be able to buy real leather products for less than department stores charge for imitation leather knockoffs that will peel or fall apart after less than a year of wear. I will be back to purchase again for family and friends.
Customer Mark Nichols
GBIt's all in the details.... Plan to exchange item for duplicate product. Product was defective, not acceptable for sale as far as I am concerned. I am giving this company one more chance to make things right. Besides this problem, shopping and shipping experience was fine.