L.R
GBZERO customer service I'd like to say that customer service was bad, but there was ZERO customer service. Multiple emails not returned, and repeated phone calls went unanswered and straight to an individual's voice mail. Shoes and socks fit, the XXXL shirt fits like a medium, and the lederhosen run small. Good luck trying to return anything, as it appears that everything originates in Pakistan. All of this seems to be a pattern from the reviews I subsequently read. Buyer beware....go to a more reputable place to buy. This site is a brutal
JESSE
GB4 stars and I am being pretty generous... So 4 stars I am being pretty generous. purely based on the product. the trouble is with everything else with the business. like other people have said it took 2 weeks to receive item. the website is useless to try and contact. I emailed for tracking but nothing. I tried calling goes straight to a voicemail. eventually after a week I received a tracking number that came from DHL also I never received the "Free" shirt. maybe I should give 3 stars. But the lederhosen are quality real leather and soft. overall not a scam but poor communication or really zero communication. they run small order a size up. I am a 34" waist and ordered a 52 EU and that fits great
John Wilson,III
GBPoor communication I have requested tracking information on my order. I will as told multiple times that the package was out for delivery but they still haven’t provided tracking information or even what carrier. I haven’t received anything from them. UPDATE Finally received tracking. DHL delivered. Nice and good quality lederhosen.
MMM
GBHigh quality leather. Great product High quality leather and stitching. Not a cheap set…it’s great quality. I was a little concerned after the purchase because i did not receive a email to confirm the purchase details. I was not able to reach anyone via phone or get a response after email requests. However, i did get a DHL tracking number a few days later with no information confirming what it was for. The shipment came from Pakistan instead of New York. The company is addressed in New York but seems to be shipping from Pakistan. All that being said…they delivered a fantastic product in less time than expected and I am very satisfied. If they can improve their customer feedback process they will be very successful.
Chris
GBCAUTION!! Likely a scam , have not received what I ordered I have not received what I ordered and am still waiting for any confirmation, status update, tracking number, shipping report, etc... from this store. All that has happened is that my credit card was charged. I have reached out to support via email, their chat, etc with not response. This is likely a scam....be wary and use another vendor.