These folks really listen! What a great experience here! We were personally greeted by the owner, and he helped us with our millions of questions. He was so patient, and also so knowledgeable about mattress construction and longevity. We also had particular physical needs, and he really listened and helped us Focus on the few mattresses that would really be appropriate. We so appreciate that Billy made our experience easy and efficient.

High quality, environmentally friendly mattress High quality mattress that is customizable from a firmness perspective for each sleeper. They use environmentally friendly materials. Great people to work with. This is our fourth bed purchase from them over the past 20ish years.

Exceptional Service! This is my second purchase with urban mattress and I’m quite pleased with their exceptional service. It’s a family owned business that takes pride in what they do and it shows. I was impressed when Alexa notified me of a delivery issue and that they would be offering me a free set of sheets! Thank you Urban Mattress! I will be purchasing again in the near future.

Listened and executed I ordered the Dahlia, they called the next business day to let me know there was an issue with inventory. They offered me options and delivery was a call and set up within 10minutes. No pressure sales in the store, had my preferences stored since I had visited before. In store communication and customer service was great!

Great Mattress! Great Store! From when I first walked into the display room to the delivery of the mattress, I felt totally taken care of. Start to finish. I had questions and I got informative answers. I took a day to decide and came back the next day to order my new mattress. A smooth, comfortable process and a very comfortable mattress! I am happy I chose Urban Mattress