The product spec was very high, super The product spec was surprising higher than I even expected. I wish I had bought properly first time. Worth every extra penny over a poorer, cheaper product (that I previously had). My premium, rich carpet is fully protected and the mat is secure and stable for my substantial high backed office swivel chair.

Well packaged and timely delivery Well packaged and timely delivery. Careful when unwrapping the plastic mats, they unroll explosively! They include a warning but I hadn't read that before diving in and cutting the cords - my own fault and good of them to include a warning at all.

Bought some £125+ mats and when arrived… Bought some £125+ mats and when arrived where dented all along the sides. The response was “it doesn’t affect their use”. Are you kidding me? After some discussion the company offered a full refund and I am now happy, hence I have amended the score snd review. Given the firm refunded me I am no longer unhappy and in fact pleased with the end of the journey.

Marvelux Polycarbonate Chair Mat 90x120 Great product and next day delivery. Very pleased with both. The mat is strong, was received flat and stays flat. On a dark carpet it is unobtrusive and the studs grip well, so next to no movement. We had previously replaced the casters of the office chair with "gliders" to minimize damage to a new carpet and this mat just maximizes the protection while allowing the chair to slide conveniently. Just what we wanted and good value for money. No hesitation in recommending this item.

Still waiting for the mat, I'm sure it's a fine product. I'm not sure yet, have not yet received the mat. Hopefully it's better than your customer service. Early last week I sent a question in about a charge and there has been no response. In fact, I am still getting a request to complete my order. I was going to get one mat, but decided to get a different mat instead. I guess I did not fully cancel the original order. Meantime a charge has cleared my bank, and my preferred mat is on the way. A response to my request would have been nice. Looking forward to using your fine product when it gets here on the 12th. I am probably being unfair to the mat in judging it by your customer service, which is lacking, at best.