UteS
GBVery pleased! This was my first purchase from Matstores. I was looking for a protective chair mat for my daughter‘s study as she had just replaced her carpet. I had to educate myself before, a chair mat is not an item that one buys on a regular basis. I came across Matstores and found exactly what I needed. The Cleartex Ultimat Chair Mat for Low, Standard and Medium Pile Carpets (12mm or less) is perfect for the new medium pile carpet. Easy ordering process and swift delivery. I can highly recommend Matstores.
G May
GBBought some £125+ mats and when arrived… Bought some £125+ mats and when arrived where dented all along the sides. The response was “it doesn’t affect their use”. Are you kidding me? After some discussion the company offered a full refund and I am now happy, hence I have amended the score snd review. Given the firm refunded me I am no longer unhappy and in fact pleased with the end of the journey.
Nick
GBGreat Mat Great Mat, delivered on time. Word of warning - look out for the safety instructions when unpacking, mine drifted under settee when unpacking so I did see. De-banding needs care!
Jeffrey D.
GBStill waiting for the mat, I'm sure it's a fine product. I'm not sure yet, have not yet received the mat. Hopefully it's better than your customer service. Early last week I sent a question in about a charge and there has been no response. In fact, I am still getting a request to complete my order. I was going to get one mat, but decided to get a different mat instead. I guess I did not fully cancel the original order. Meantime a charge has cleared my bank, and my preferred mat is on the way. A response to my request would have been nice. Looking forward to using your fine product when it gets here on the 12th. I am probably being unfair to the mat in judging it by your customer service, which is lacking, at best.
Steve Mayers
GBQuick and easy to order. Super fast delivery. It was easy to order and it arrived promptly. It is exactly what we needed having got a new carpet and experiencing difficulties with the work from home office chair sinking into the pile. It has solved the problem. Only slight issue is that it is quite slippery and the chair moves over the surface a little too freely.