Margo Klingensmith
GBExcellent customer service!!! Excellent customer service!!! One piece of our order didn’t arrive with the rest. According to their records it was shipped, but somehow it never made it here. I spoke with a super nice representative and they promptly (and I mean PROMPTLY) sent a replacement. We recently bought a fixer-upper home and more often than not we’ve had problems with customer service. It’s so refreshing to work with a company that does the right thing!!!
Phyllis
GBKnowledgeable Staff I worked with Holly, who was so helpful. She even took photos of the fabrics to help me make my selection. She was extremely knowledgeable about the products. Having shopped around at several outdoor furniture stores, I would only shop with Outdoor Furniture Plus now.
Robert Hugger
GBGreat Customer Service caused me to purchase here We needed a piece of furniture to go with the set we got from my Dad. I contacted Outdoor Furniture Plus and talked to John. My heavens he is a great customer support person. The footstool seemed too low so he found me some other choices. He did such a great job that I contacted him to process the purchase after we had gone over the choices he suggested. Thank you Outdoor Furniture for your prices and your fantastic customer support.
Merrye Meeks
GBSpoke with Mary regarding white cedar… Spoke with Mary regarding white cedar swing set. Mary was very polite, knowledgeable, helpful, and patient! She had John call me back to answer a few more questions I had; he was just as professional. Great experience. American company; American made products- couldn’t be better!
P.K.Cunningham
GBI was placing my order online I was placing my order online, but had a question regarding availability. I called the 800# at 4:25PM. Closing time on their website is 4:30PM. A very pleasant gentleman answered my question and shared additional information. He then offered to complete my order over the phone. The benefit of FREE SHIPPING outweighs any additional % off I might have found anywhere else. This was a very pleasant experience,like talking to a friend I just met.