Tons of Experience! I stumbled across Safe & Vault during the recent Christmas holidays while visiting others in Spokane Valley. Fortunate for me. I went in to ask a simple question, but admittedly got sidetracked by all the different safes they had. (I didn’t know there were so many variations.) I did get my question answered, and since then decided to order from them. No complaints from me and I would do business with them again.

The under floor safe didn’t work The under floor safe didn’t work, had to return to Hornanady. The vault door was just dropped off in my driveway, tracking info was useless as no site was updated with information. The vault door is nice and works as expected, easy install with two people.

Good service and bad product Good service and bad product. The safe I purchased was supposed to be a four gun safe. No way. I can barely fit three guns in the safe positioning them sideways due to the very thick door. Very disappointing to say the least. And the product description is completely misleading.

Products have been good however first… Products have been good however first order I did I got the tactical walls and all the accessories for it. They sent the wrong hooks too much of a nightmare to try to return so I just bought more hooks got the right ones second time around. Other then that biggest complaint is shipping you’ll wait a month or more to get your items.

Delivery and Product both Good The safe was delivered quickly and in good shape, and it is an excellent product -- a big contrast with my previous experience with a different company.