Amazing service Amazing service - glasses arrived safely - 2 crystal glasses arrived safely by post. That's how well they were packed. Had to contact them to clarify something - great service and very helpful. i used them because i had accidentally broken my wife's favourite glass, her only glass - due to me breaking the other one a year earlier. I wouldn't hesitate to use these again - though if i do, it probably means i have broken something else :-)

Item was as depicted. The website was clear, and the item needed was easy to find. The item was well packaged for delivery, and the package was delivered as expected.

We had to replace a teacup from a set… We had to replace a teacup from a set which was an engagement gift 50 years ago that got broken. I found Chinamatchers online and am so glad I did, the service was second to none, and can rest easy that should I have to replace anymore i know who to turn to.

Great company to deal with they… Great company to deal with they contacted me after I placed my order as there was a slight error with one of the descriptions. To see if I still wanted the item and offering multiple options. Items all arrived very well packaged - better than non breakables are usually sent. Can’t recommend highly enough. A personal service that cares about the customer. Will definitely use again

An excellent service The whole process was very easy and efficient. Order placed and confirmed by email, date and timing of delivery received via email and the items arrived as stated. They were exactly as described. An excellent service.