Make sure you don't want to return! Company sent the wrong parts. When discussing with them how to return and get correct part sent, they convinced us to modify one of the pieces and send back the second. We never got our credit back and they have just stopped responding. You cannot get ahold of a human being when you call. You can leave messages or email them/respond to tickets but they never respond. We have been waiting 4 months still nothing. I have sent messages through their social media platforms and did not hear back.

Helpful customer suCharles McCoy (Product specialist)pport person during… Helpful customer support person during order placement. The original product I intended to purchase had over $300 shipping cost... He provided a alternative one which for a home owner looking to buy 1 unit (not a builder who buys 10 or 100s of units) was very helpful. When inquired about any discounts I could benefit from - he readily offered what I could avail! Thank you soo much Charles McCoy (Product specialist)

The order process was easy, beautiful buckets The order process was easy, and the fulfillment was very quick. The products, bright red and yellow buckets, which I'm using as planters, are really pretty in my yard.

The brackets I received from… The brackets I received from Architectural , Depot were not only a structural addition, they enhance the architectural integrity of the building! Thank you for helping me get the size that I needed. It is easy to give you a five star rating.! Thank you!

I ordered wood custom built shutters… I ordered wood custom built shutters painted black. The order was received ahead of expected completion. The shutters were in good shape with a couple of minor areas requiring touch up paint. The hardware was not received, although the delivery noted a hardware delivery. I contacted their customer support to verify status of the hardware and to obtain touch up paint. They answered my call quickly, verified the status of the hardware order and ensured it was sent, and also provided the touch up paint. I am very pleased with the result and the service.