Kristen F
GBDon't rely on customer service response Some of their products were wonderful but 2 years in a row, I ordered same product that did not produce at all! Nothing. I tried reaching out via phone call (LVM) and email to just see if this was common or if there is anything I could have done differently. But after 2 years in a row trying to reach the company I have yet to ever receive a response. So I would say very poor customer service. I will not be a returning customer at this point.
Susan
GBGood service Good service. Good product
John C
GBI was very disappointed I was very disappointed. This year I thought I would go with a family farm type supplier. I ordered my potatoes in December. About the end of December they reached out to me asking when I would like my seed potatoes delivered. This was positive, a personalize approach! Being is Central Texas I requested the middle of January for delivery. Well January came and went with no potatoes. I pretty much gave up and figured I would work the beds to get early summer veggies planted in February. Well about the 3rd week in February the potatoes show up. What the heck am I going to do with these. I live in Texas for goodness sake. Halfway through the growth cycle for the potatoes we will already be in the 90s and potatoes do not do well in heat. I did not give them a 1 star because I really hate giving negative reviews to family run operations.
Steve
GBGreat customer service We have been buying seed potatoes for a few years now, as well as kitchen potatoes and other items. We love their 5 Grain Cereal. Recently placed an order including a small size of maple syrup. The bottle burst during shipping. They not only shipped a replacement immediately, they sent the large size at no charge! Great customer service.
Derek
GBUnexpected Harvest Day The seed potatoes grew smaller tubers than expected. Plants looked strong and healthy all year but the tubers didn't achieve desired size. Plants were grown in a healthy, established garden amongst other productive plants. This was my first and last year using Wood Prairie seed potatoes. I plan on buying seed potatoes grown in a zone more similar to my garden.