Beautiful bouquet of roses delivered right on time I ordered a bouquet of red roses from South Africa to be delivered to my daughter in a small town in Portugal on her birthday, the 8th of May. What a wonderful surprise I had when she sent me a photo of the beautiful fresh roses delivered early on the morning of her birthday!

Poor (non-realtime) customer service. Ordered a cake to be sent to recipient in another country. Bank account debited. Company emailed ‘We don’t know if you’re genuine, so have to speak to you’. After getting past that stage (even though bank accepted transaction without query), company sent email stating cake would be delivered. Second email came later saying cake would not be delivered due to location of recipient. Refund supposedly triggered (waits in anticipation). Real-time chat didn’t work and initial emails took hours to get response. This is not how to operate an international company’s customer service.

Worst experience ever Worst experience ever. I trusted Flora2000 with delivery of a rather expensive bouquet of flowers on Valentines day. Firstly, their communication is automated, delayed and poor. Secondly, the flowers were never delivered. If a flower business cannot deliver flowers on the single most important day in their business then that goes to show how inefficient and terrible they are at business. Appalled.

Smooth. Snappy. Efficient Smooth. Snappy. Efficient Placed an online flower order in Detroit for delivery to Chile Arrangement arrived in beautiful condition and when promised. A customer service e-inquiry was made, after the order was made, which was promptly and completely answered. A flawless transaction. Thank You!

Trust these people Had a strange experience- with a missed delivery of flowers. This was explained fully. Flowers delivered to Crimea via UK the day after. It’s always an uncomfortable experience when you pay for something online to a new company and your goods are being delivered to another country. Highly recommended