Smooth. Snappy. Efficient Smooth. Snappy. Efficient Placed an online flower order in Detroit for delivery to Chile Arrangement arrived in beautiful condition and when promised. A customer service e-inquiry was made, after the order was made, which was promptly and completely answered. A flawless transaction. Thank You!

Worst experience ever Worst experience ever. I trusted Flora2000 with delivery of a rather expensive bouquet of flowers on Valentines day. Firstly, their communication is automated, delayed and poor. Secondly, the flowers were never delivered. If a flower business cannot deliver flowers on the single most important day in their business then that goes to show how inefficient and terrible they are at business. Appalled.

Beautiful Bouquet I live in Australia and I recently sent a bunch of roses to my daughter who lives in Puerto Escondido, Mexico ( a very looong way away) via Flora2000. The beautiful bouquet arrived on time, looking stunning and my daughter was thrilled to bits! Thank you so much, I will definitely recommend you to my family and friends and I will use Flora2000 again. Sincerely Susan Hillman Stolz

Sending flowers to Germany I was able to send sympathy flowers from the U.S. to Germany within 2 days and they were beautiful!

Poor (non-realtime) customer service. Ordered a cake to be sent to recipient in another country. Bank account debited. Company emailed ‘We don’t know if you’re genuine, so have to speak to you’. After getting past that stage (even though bank accepted transaction without query), company sent email stating cake would be delivered. Second email came later saying cake would not be delivered due to location of recipient. Refund supposedly triggered (waits in anticipation). Real-time chat didn’t work and initial emails took hours to get response. This is not how to operate an international company’s customer service.