Had riding mower sent in for a tune up… Had riding mower sent in for a tune up and sharpen blades. When returned the mower would not start. Asked to fix this issue by someone with more knowledge. Was told original repair person had been fired. The mower was returned a second time and the latch holding down the hood was broken. When called Mutton, explained the problem and service agent on phone asked if "do you have anything else to complain about?". Agent said he would look into the complaint and call back. Still waiting. Biggest issue: The owner is in her mid 70's, a widow and suffers from lymphoma.

Great Customer Service! My experience with Mutton Power was great, almost as good as Amazon. The JD accessory I ordered was missing parts and it was clearly a JD issue not MP. I called and told them what I had received and they corrected the issue in a timely manner without me having to contact them again. My experience with the JohnDeereStore.com was not nearly as helpful and I will not buy from them again. Mutton will be one of the first places I look when I need parts or accessories for my tractor or UTV.

Very disappointed Very disappointed. Bought a new self-propelled Toro there about 3 summers ago and have had nothing but trouble. I fixed it 4 times and had it in the shop 5 times. The mower has a terrible design of a steel gear turning a plastic gear for the self-propel system. They would always fix it but charge me every time over $100. Finally took it in yesterday to trade and they would only give me $50 for the mower I bought for $350 and spent over $400 in repairs. I felt they had no loyalty to the customer and wouldn't stand behind a poor product. Mark

Mutton Covid-19 Practice Mutton puts a Covid-19 warning on its web site. Yet, when I went there this morning to drop off my mower for service, I and another customer were the only ones wearing masks. I wear a mask to protect others. When merchants don’t, it’s as if they were giving me the finger. Shows complete disrespect for their customers.

I brought my snowblower in for a repair… I brought my snowblower in for a repair recently. The snowblower was originally purchased at the store. They repaired it I was able to use it for a very short time before breaking. Took it back and they tried to charge me A phenomenal amount of money more! They said that something must’ve gone wrong since the unit left the shop! We barely used the unit actually we used our son machine in conjunction with ours. so in essence we used our “repaired“ unit for approximately 30 minutes before it malfunctioned. I would never trust the store with repairs in the future!