Recommended for JD Parts. I will use again. Overall great experience. Would shop here again for my JD parts. Only issue I had, but not worth taking a star from, was the lack of enough notification about the part(s) that were on back order. I was not in a hurry. The order was held up waiting for one part. One suggestion would be offering another shipping option to get all the parts on hand shipped if the customer wanted to pay extra shipping for the back ordered part.

Fast shipping Fast shipping! I loved being able to look at a diagram and pick the exact part I needed. Being new to working on lawnmowers I wasn’t sure exactly what I needed that’s why having the diagram was so helpful

Last name of Mutton you can be as rude as you choose... Wanted to talk to a salesperson that I previously has done business. That person has been let go from the business. That was disappointing. What really was frustrating was the arrogance of the person telling me that they were this person's replacement. This person has the last name Mutton. I mentioned I thought they were being significantly arrogant that they replaced the other person. The reply I received was "you asked, I told you!" Click. He hung up on me. I had considered doing a lot more business with them. Not too sure I want to do any business with them. Very disappointing. I guess I would have expected to hear, unfortunately he is no longer with us, how may I help you? I need to stop so my wife can go pick up the mowers we ordered from another business.

Very disappointed Very disappointed. Bought a new self-propelled Toro there about 3 summers ago and have had nothing but trouble. I fixed it 4 times and had it in the shop 5 times. The mower has a terrible design of a steel gear turning a plastic gear for the self-propel system. They would always fix it but charge me every time over $100. Finally took it in yesterday to trade and they would only give me $50 for the mower I bought for $350 and spent over $400 in repairs. I felt they had no loyalty to the customer and wouldn't stand behind a poor product. Mark

I brought my snowblower in for a repair… I brought my snowblower in for a repair recently. The snowblower was originally purchased at the store. They repaired it I was able to use it for a very short time before breaking. Took it back and they tried to charge me A phenomenal amount of money more! They said that something must’ve gone wrong since the unit left the shop! We barely used the unit actually we used our son machine in conjunction with ours. so in essence we used our “repaired“ unit for approximately 30 minutes before it malfunctioned. I would never trust the store with repairs in the future!