JG
GBBest online retail transaction in years! Outdoor Kitchen Connection is the best online retailer I have used in years. Heck the service was so good it was like I was dealing with an old friend not just an online store. The answered questions I had right away via email, text and even a phone call. I can’t say enough about my experience purchasing BBQ grill equipment from them and would be willing to place my outdoor purchases through them. Their pricing was reasonable, the delivery was prompt and they kept I touch with me the entire process. With so many websites you are just an order number but this was the personalized service that has been missing. Do yourself a favor and order your outdoor grilling equipment from Kyle and the team at Outdoor Kitchen Connection
Frank
GBGreat customer service Great customer service. Quickly responded to all inquiries. Ordered product was delivered on time as promised. Would definitely not hesitate to order again.
Kory Khosravi
GBWARNING - Do NOT buy from or trust this seller WARNING - Do NOT buy from or trust this seller YOU HAVE BEEN WARNED! I placed an order with this company over 6 weeks ago. This guy Kyle Farmer called me and did a very nice first gesture the moment we placed the order for a Bull outdoor refrigerator. After that it was a horror movie. He threw the whole playbook at me and is very smooth at it. Bottom line- We never received shipment / tracking info first time. So after 3 weeks he tells me the first unit me was damaged at UPS and he will ship another one. This time he fills out a shipment label ~ 3 weeks ago. Well it stayed at a label and UPS never received nor shipped the second unit. He says it could have been stolen. And that he would ship a third one. He claims he has already paid for 2 refrigerators and is out the money. I just told him to cancel the order. Please do NOT waste you time and mental health with this guy. He's negative energy.
Nancy Thomas
GBThe customer service I received from… The customer service I received from this company was awesome! So personal and genuinely appreciative for our business and making sure everything went smooth and we were happy. Kept me informed of what was going on and exactly when to expect our shipment. I will definitely recommend them to everyone.
William Jackson
GBOrdered grill Ordered grill, drawers, and doors for an outdoor kitchen build. Never received and to this day cannot get info on when they’ll ship and when to expect these products. Eventually called credit card company and had transaction cancelled! Stay away from this company!