Michael Frost
GBShipping is a little challenging as you… Shipping is a little challenging as you can read in the news and on TV, but Kyle kept us informed and made us comfortable with the process! He is a man of his word and reliable company to deal with. Great products and prices!
Adriana
GBScam! Don’t make the same mistake I did! If I had the option I would leave no stars! They say they have the best customer service probably because it’s just one person behind that computer screen scamming people out of their money, I ordered an outdoor grill December 21 2021, we are now going into April 2022 almost and I have never once received tracking information or when to expect it, I kept getting responses like oh we’ll have tracking information in 2 days those 2 days went by and received nothing they never pick up the phone so they send a text saying someone will call you back and no one does, they’ll respond to chats on the website but can never answer a call. So upsetting this “company” doesn’t know how to really give good customer service but of course then again their quick with taking your money but never get your order to you
Monica Perry
GBOutstanding Customer Service The communication that we received from Outdoor Kitchen Connection/Kyle has been consistent, thorough, and completely appreciated from order to delivery. Kyle verified our order, confirmed shipping information, let us know who/when the shipper would be calling to confirm, and was as concerned about our order as we were! Kyle is very knowledgeable and answered all additional product questions we had as well. Our order arrived timely and in pristine condition. Our first stop for any additional items to improve our outdoor space will be Outdoor Kitchen Connection!
Mike Wisdom
GBOutdoor Kitchen Connection I must admit I was skeptical that I would even receive the outdoor fridge I ordered with the negative reviews about Outdoor Kitchen Connection. I ordered the fridge on March 28th and received it April 14th. It was professionally packaged and was not damaged. I'd say Outdoor Kitchen Connection did their job. Thank you.
Kory Khosravi
GBWARNING - Do NOT buy from or trust this seller WARNING - Do NOT buy from or trust this seller YOU HAVE BEEN WARNED! I placed an order with this company over 6 weeks ago. This guy Kyle Farmer called me and did a very nice first gesture the moment we placed the order for a Bull outdoor refrigerator. After that it was a horror movie. He threw the whole playbook at me and is very smooth at it. Bottom line- We never received shipment / tracking info first time. So after 3 weeks he tells me the first unit me was damaged at UPS and he will ship another one. This time he fills out a shipment label ~ 3 weeks ago. Well it stayed at a label and UPS never received nor shipped the second unit. He says it could have been stolen. And that he would ship a third one. He claims he has already paid for 2 refrigerators and is out the money. I just told him to cancel the order. Please do NOT waste you time and mental health with this guy. He's negative energy.