Excellent service and product. Sierra veranda arrived and was fairly easy to put up with 2 people. When we were inserting the roofing paddles at first it didnt seem to be sitting right but we soon realised we hadn't placed the legs quite square but once we corrected that it was. It has been absolutely great. We have already had intense wind and rain and it has been solid. There hasn't been too much noise with the rain battering down. We have mounted it onto a pebble dashed wall so we have used lots of sealant to keep it waterproof which we have managed after a couple of goes so smooth brick walls will be no problem. A piece of guttering had been broken in transit but company replaced it promptly without hesitation.

Brought A Palram 6x4 greenhouse £399… Brought A Palram 6x4 greenhouse £399 its a load of sh:t the instructions for Assembly might as well be written in Latin well the pictures for assembly are so confusing you are better off not bothering with them as each page just contradict there self. Mostly the product is not worth the money poor quality very flimsy a crisp bag is stronger

Absolute flimsy rubbish Absolute flimsy rubbish. The Perspex is so thin. It disintegrated on its first windy outing ( and yes it was put together properly and anchored down) so we dismantled the remains and it went to the recycling centre. A waste of good money.

After sales service I purchased a Palram Green house in 2000, it was built to a price, but acceptable. In windy conditions the opening window latch was poor so I resorted to using a bungy cord as a more secure locking mechanism. Recently in a storm I forgot to fix the bungy cord and the openening window assembly was lost. I contacted Palram was offered a replacemen, a bit expensive but replacement parts often are. I paid by bank transfer and whilst waiting for delivery the window was found on top of a 2.5m high hedge. As I hadn't received the replacement I asked if I could cancel or return and get a partial refund. The refund was offered but now over 4 weeks have elapsed and I haven't received the part or the refund. On 27/12 I received the refund!

Shed had missing rubber seals and every… Shed had missing rubber seals and every time I try to contact customer service, it doesn’t lead you anywhere, same with trying to order free gift, left a review on b&q where it was purchased from but is this just a con???? Is someone available to answer queries anywhere and enable us to make the shed wind proof and safe in high winds???????? It’s so frustrating.