William David Heath
GB6' x4' Palram Capopla Harmony… 6' x4' Palram Capopla Harmony Greenhouse, Delivery was on time, however Things then went down hill. There were missing parts, Damaged components ( dents and bent items, edges of the flimsy steel parts and cut allumium extrusions had not been deburred, this resulted in thee deep cuts to both my thumbs and one finger when assembling these items, incorrect door hinges supplied, poor assembly instructions overall a lot of the section detail was not clear. The label attached to the instruction manuel was titled "Quatity Control" What quality control???.Customer service was for the present Good, but because we are waiting for the door hinge issue to be sorted and for missing items to be supplied the jury is out regarding a final evaluation at present. My rating at this time is 2 stars only. W D Heath
Andy Millward
GBCanopia Herald 1.4 x 4.5 metre canopy Canopia Herald 1.4 x 4.5 metre canopy. This is an attractive and effective canopy, supplied with good, quite easy to follow installation instructions and is quite straightforward to build with a couple of fiddly jobs, installation took about 1 working day. My experience was that almost all the build was a 1 person task, another helper was needed, briefly, for positioning the beam against the wall and installing the glazing. Almost all packaging is recycle able but on opening there was some damage to a few components, scuffs, bends and dents - improved packaging may solve. It would be better if the information that buying sealant for assembly is needed is available before the boxes are opened. I’d rather collect all I need to assemble before I start, rather than open boxes, read instructions go to Toolstation then start again. I think that the recommended silicone lubricant is essential when installing the rubber seal to the extension, it’s a fiddly task and tucking the end under the metalwork 1.4 metres away is tricky, a long flat screwdriver helped. Not sure about the permanence of the black plastic nut caps, I’m sure I’ll be waking up to many of those on the drive in the summer, maybe a spot of silicone sealant when fitting is a good idea. I’d recommend the canopy, it’s a good price, easily installed and nicely finished (if not damaged).
Bill Bennett
GBAbsolutely delighted with my recent… Absolutely delighted with my recent purchase/delivery and build of my lovely greenhouse. I was a bit aprehensive (at 77yrs of age) building it......but, in all honesty it all went together perfectly (patience and reading the instructions twice before each step works wonders). I now have a very happy wife, and you know what that means "happy wife, happy life". 100% for service. I should also add that during the build of the greenhouse, I lost / misplaced one of the door lock assembly components....Parlam were contacted through Amazon and very swiftly (and I mean very, very quickly) replaced the complete door lock components free of charge.
Ray Aubel
GBStay as far away from this product as… Stay as far away from this product as possible! An absolute nightmare to assemble, flimsy as all hell and an overall piece of crap! I've assembled many sheds over the years and never have I've come across such an abortion case as this! Unmarked components, less than informative instructions and it's like trying to build a house of cards when assembling! I can't believe that they even put something like this out on the market! An absolute piece of garbage!!! Save yourself the aggravation and avoid this at all costs!!!
Irene Dunbar
GBI wrote a very good report about our… I wrote a very good report about our Harmony greenhouse but since the winds wish I'd bought 1 with thick glass this1 I wouldn't buy again. I phoned palram to ask where I could purchase a gutter connecting kit and was told they don't sell them So does that mean I need 4 buckets to collect the rain water as there is 4 gutter ends