Never again.. Never again... I placed 3 orders over a period of 3 weeks, total about $600. Receive only one of 3 correctly. One order was packaged well, but 2 plants were the wrong thing entirely. Another order was lost in the mail. The "lost" shipment did finally arrive 20 days later. The box had no indication of which side was up. The plants were stuffed into a flat and they had been tossed, dirt everywhere. I called 3 separate times (45 mins-disconnected, 1hr, 10 mins - need to wait 10 days after shipment before they are willing to help, 1 hr 38 mins - agreed to replace lost and incorrect plants). The lost order once again came on a flat with plants tossed, dirt everywhere, some are on life support and shipment only took 3 days to get here. The replacement plants arrived alive and well and well packaged. So, the do know how to ship plants, just choose to do it poorly for large orders. For a premium price, you'd think they would care that the plants actually arrive alive and well. Nurseries usually care about plants, but based on my experience they do not.

As someone pointed out they ship bit… As someone pointed out they ship bit slow but for most part I can garden all year long as in Florida so due only to slow shipping I give only 4 stars however the different types of flower seeds I have purchased from them in bulk have grown great. So several years of buying .

They don't honor their guarantee They don't honor their guarantee. Sell you product that doesn't grow and replace it with another dead item and keep your money. Supervisors are busy and customer service reps take you information and pretend a Supervisor will call you to discuss your concerns, but they don't.

Incomplete order Placed an order for 36 karley rose fountain grass (two containers - 18 pots ea) in March. One container was delivered yesterday (05-04-2023). Called on the other container and was told that it was a fulfillment error, and sorry, but no more product is available. Now, we are on the hunt for 18 more plants, which are now about twice the price, if available. American Meadows was happy to provide a refund, but it might not be available for two/three weeks. Don't think they will get my business again.

Dishonest I placed an order for fall plants, and didn't hear back about shipping for a while. I emailed asking if I could cancel because it was getting late in the season, then that lit a fire under them because they printed the label a few hours later and then responded right after said label was printed to say sorry, it can't be canceled because the label was already printed for shipping. That's just dishonest. I won't be using them again.