Called to check on original order Called to check on original order. Advised was probably lost in the mail. I was sent a replacement order which arrived today. Plant pots were tossed into shipping box with no packing so all the plants were out of pots and damaged. Quality of the plant is poor, scraggly. The initial order was also delivered today. Those plants had been nicely packed but after being in the mail for so long were dried out and in terrible shape. Good Bye forever American Meadows.

Incomplete order Placed an order for 36 karley rose fountain grass (two containers - 18 pots ea) in March. One container was delivered yesterday (05-04-2023). Called on the other container and was told that it was a fulfillment error, and sorry, but no more product is available. Now, we are on the hunt for 18 more plants, which are now about twice the price, if available. American Meadows was happy to provide a refund, but it might not be available for two/three weeks. Don't think they will get my business again.

As someone pointed out they ship bit… As someone pointed out they ship bit slow but for most part I can garden all year long as in Florida so due only to slow shipping I give only 4 stars however the different types of flower seeds I have purchased from them in bulk have grown great. So several years of buying .

They don't honor their guarantee They don't honor their guarantee. Sell you product that doesn't grow and replace it with another dead item and keep your money. Supervisors are busy and customer service reps take you information and pretend a Supervisor will call you to discuss your concerns, but they don't.

excellent store for garden applieances excellent store for garden applieances, thanks for the nice customer care and speedy shipping!