You cannot count on them to deliver as promised I ordered flowers for a funeral for a very close friend through echovita on two occasions... aug of 2023 and feb 11. IN both cases, the flowers were never delivered. When I contacted Echovita, they said they are just a website and it was Blooms Today who did not deliver as promised. When a good friend loses a family member, we send flowers to share our love and let them know we care. It is totally unacceptable to NOT deliver after an order is confirmed even once, but for Blooms today to do that TWICE within 7 months is inexcusable

Don't use them ever I ordered a dozen yellow roses for my mother, to be delivered in the day of the memorial for her husband of 65 years. I paid extra for early morning delivery. At 906am the day of the reported delivery they email me to tell me to make a substitute choice, while I was traveling. They had my phone number, and didn't call? Terrible. So mom got nothing. I'm heart broken

Absolutely disgusted Absolutely disgusted. I placed an order this morning very early with the statement of confirmation of delivery today which is the day before Thanksgiving. I actually got an email that said the delivery had been confirmed. I called the family and it actually had not been delivered. When calling customer service, no one answered, no one responded to emails, and it is not open tomorrow, so they will not be delivered prior to or by Thanksgiving as I had intended. I am putting every bad review known to man out there.

I purchased a coupon from Groupon I purchased a coupon from Groupon. Send to my daughter for her birthday. When ordering, I was told that the lower priced item that I wanted to buy was not deliverable to her zip code. So I ordered the next highest arrangement (without my coupon it would have been $95. When delivered, it was a small arrangement and certainly not $95. In the end, I paid for the coupon of $50 and then an additional $47. This is a complete ripoff! I could have gone to the local florist and gotten an armful of flowers.

Terrible customer service Terrible customer service. Read the fine print. I requested white wine for my mothers, mother day gift, because she hates red wine, however, red wine was delivered. I called customer service, they told me to ask my mom to take a picture of the wine, only to tell me, I acknowledged the need to substitute if required when I agreed to terms. Messed up. Thanks Preetika CSR