This company is a rip off This company is a rip off! Their replacement canopies are the lowest quality at the HIGHEST PRICE (almost double the price from other vendors), don't last ENOUGH FOR THE PRICE, and they charge a lot for delivery. They use UPS, which sucks as a delivery company as they are ALWAYS late or loose your package. Avoid them at all cost, OVERPRICED, RIP-OFF.

Website and ordering, always review your order before placing. Finding replacement parts on their site is difficult. There are no direct links to most things on their website. When I did finally find something relevant to what I was looking for I was excited. Then when it came to the checkout process and reviewing my order, I found a $75 ground service fee for a replacement CUSHION. Not huge, heavy parts... A cushion. That's half the price of the cushion itself. Back to searching elsewhere. Sad.

I ordered a replacement canopy for my Coleman 13x13 Eaved Shelter I ordered a replacement canopy for my Coleman 13x13 shelter. The website says it's out of stock and wouldn't be back in stock until July 30th, but my order shipped just days after my order! I received it about 2 months before I expected. The canopy fits perfectly on my existing frame although, yes, there are grommets that I wasn't expecting and were not mentioned in their product description. Those are a bit unfortunate because they will let some water in but I'll have to wait for the first rain to see just how much. The canopy itself seems to be a sturdier fabric than what came originally from Coleman (those last less than a year). I'm hopeful the Garden Winds product will last longer!

Poor quality, poor service... Ordered New canopy and cushion for my 11 year old Home Depot swing June of 2017. Different look then original but ok. Material used is much thinner then original. Just brought both out of house for this season (Maryland) & seat cushion splitting(dry rotted ). Contacted customer service,sent photos,etc. They couldn't help because it was 1 week out of warranty, but offered 10 % off on a new one. Total use of product, 3 1/2 months. The original lasted 10 years. They're selling junk, nothing near the originals quality. Just waiting for the paper thin canopy to shred. They don't care about their customers. Sprint a lot of $$$ for junk. Fred Mueller

Purchased the canopy from Garden Winds… Purchased the canopy from Garden Winds last May. Installed several months later and only had it up for two months. Put it up again this year and the material split, has holes, dry rotted and discolored. Customer service said it was out of warranty, yeah by 2 weeks, they are so generous they offered to extend my warranty and let me spend another $100.00 and they would replace it, I would stay away form purchasing a replacement canopy from these folks