Jennifer Counselman
GBKathy Kuo Home was great to work with Kathy Kuo Home was great to work with. My Indigo Rustic Lodge 3 Drawer Dresser is absolutely beautiful. There was some damage to the top when it arrived, but they were very helpful with getting me a replacement top and it looks great.
Eduardo ardiles Fao studio edo
GBWebsite easy to navigate. Website easy to navigate. Live to have a trade account manager. Customer service flawless. Delivery impecable.
Diane in SLC, Utah
GBTheodore Industrial… I ordered 2 Theodore Industrial bookshelves. They were in stock, shipped quickly and were delivered by a great white glove delivery company. The bookshelves look wonderful in the room and I am thrilled with the purchase.
L Sheets
GBWrong Items Shipped UPDATE: Just received email from Kathy Kuo claims regarding the incorrect items in shipment. So I’m updating my review from one to three stars for now while I wait to see resolution I’d love to leave a great review but I ordered 2 parsons chairs and what I received was something else! I refused the delivery and contacted customer support. Still waiting to hear back from claims to see how to resolve the issue as I’d still like to receive what I had ordered.
Jackson Russell
GBBad customer service As a trade member, I receive 100’s of packages and can’t always open when they arrive. Kathy Kuo would don’t take responsibility for a blatantly damaged item due to shipping incorrectly and would not let me return item or even offer a restocking fee. Will take my business somewhere else next time.