Quick & Easy Good help from a customer service representative and quick shipment of the order. Can’t wait until Christmas.

Their quick reply to my email and their… Their quick reply to my email and their fixing the problem fast. I was sent decorated garland not the tree that I ordered .. After a few pics all was made right.

Sorely disappointed The blue hanging basket looked nothing like the picture. The flowers did not even fill the basket. I sent a picture to show what it looked like. The other basket I ordered was perfect as usual. Very disappointed in the first however.

The wreath is far smaller than the… The wreath is far smaller than the dimensions listed on the site. Several flowers also fell off immediately after hanging it. Very disappointed to have an overpriced and undersized wreath.

LOVE Balsam Hill! I have ordered several items from Balsam Hill, and all have been absolutely stunning and beautiful quality. I had a minor issue with one item in my last order which Balsam Hill's excellent customer service team instantly and professionally remedied. Very highly recommend Balsam Hill.