Their quick reply to my email and their… Their quick reply to my email and their fixing the problem fast. I was sent decorated garland not the tree that I ordered .. After a few pics all was made right.

Quick & Easy Good help from a customer service representative and quick shipment of the order. Can’t wait until Christmas.

Sorely disappointed The blue hanging basket looked nothing like the picture. The flowers did not even fill the basket. I sent a picture to show what it looked like. The other basket I ordered was perfect as usual. Very disappointed in the first however.

I called customer service because I was… I called customer service because I was sent the incorrect return label of what I had asked for To be returned. I indicated what I was returning and then in the comments section, I stated how I enjoyed the Dahlia to set pot filler instead, they sent me a return label for the Dahlia set. I was just commenting on how I enjoyed that product. Andy was awesome. He was patient despite the fact that I was a bit upset, sending me the wrong label. He gave awesome customer service. He indicated he would credit my account for the amount of what I wanted to return and oh my goodness told me I could keep the item which I was willing to return. Must you have made for life I look forward to fall plants and Christmas items. Thank you so much, Andy to your department was patient and understanding

Making decor decisions can be very… Making decor decisions can be very difficult. Especially when the selections are so excellent. In the end, I had to decide between three outstanding choices. The only way to deal with it is to take a look at them in your home. Working with balsam Hill has been extraordinarily easy and I ended up with something completely different than I usually do because they allowed me to be more creative.