Other than the cost of getting them… Other than the cost of getting them delivered, everything went very smoothly. Amount of delivery charge for a small project made it almost not cost-effective. There should be another way for you to get product delivered for less delivery expense. I am in the piano and organ business, and I ship organs across the country, much more reasonable than your shipping tile squares. I am planning on renewing my show room and also some more work at home and would like to have a better way to deliver the tiles. Thank you.

Quick and BEAUTIFUL samples! All of the samples were sent quickly and in great shape. The note on the back on how to install is a GAME CHANGER for this newby DIY'er! Another vendor sent a raggedy cut piece of carpet that we couldn't tell very much from, with exception to the quality of how the request was handled. You made a definite impression with the full size samples that we could place in the room and 'see' how it would look! We are definitely leaning towards you as a provider. Thank you for your prompt and efficient response.

I'm very pleased with the product and… I'm very pleased with the product and the price was very reasonable. The only things that would have made the experience better would be faster turn around time and the ability to ship using our FedEx account number.

My order arrived early?! My order arrived early - twice. But this is a good thing actually. My original ship date was meant to be 5/4 but it ended up shipping on 4/5. I got the call to arrange delivery, and I gave them Thursday because of other deliveries - it ended up arriving unannounced on Tuesday…but it turned out to be a rainy Thursday, so it all worked out in the end. Docking a star off because of that, otherwise, great experience all around.

Huge disappointment Huge disappointment! Ordered all remaining stock, 6 boxes, of 1 carpet tile. Called before placing order and representative confirmed inventory and suggested placing order online. Next day order status is changed to completed, pending pickup, and the BOL is viewable online. A week goes by status is not changed, still waiting for pickup. I call a few times and finally reach somebody. They inform me they have not shipped because they only have 4 of the 6 boxes. Company confirmed inventory when I called on product they did not actually have, failed to communicate after finding out there was a problem, and delayed my project.