Ordering is easy Ordering is easy. Follow-up is great. Items have been delivered promptly and the products we ordered have been great.

Only one tiny negative aspect The ONLY thing I wish was different was the fact that I think the non-carpeted part of the rug needs to be a little more heavier duty especially around the edges. It's not flimsy but I was expecting a little bit beefier edge for some reason. Besides that, they shipped out insanely fast after I gave them the go ahead and look awesome. Like, the ink was barely dry on my check to them and my 3 rugs had already arrived. Diane was great to work with even though this was a priority then fell off the priority list for a while but then when it got back on my priority list, she was happy to help finish the transaction.

Great Service! Ultimate Mats phone support staff did a great job in guiding us through the selection and ordering process. The rugs were delivered within a week and they look great in our lobby. Thanks for your commitment to standing behind your product and satisfying your customer. Sincerely, Michael Plater, Facilities Manager of the Olney Theatre Center

Ordering was easy. Ordering was easy. I like the quality of the mats. Am a long time customer. I would have given 5 stars but the last mat does not lay flat a 100%. There are a few little waves on the long sides where it does not lay flat.

Excellent mats, even better service I'm not regularly in the market for door mats. I just knew that I wanted something good. There are lots of choices with different options and it becomes a subjective decision. I was fortunate to find Ultimate Mats as their knowledge, assistance and responsiveness couldn't have been better. Helped me make my decision and the mats we ended up with are great.