I couldn't be happier with this… I couldn't be happier with this purchase. I bought a CB2 couch 2 years ago, I decided recently to buy the matching couch and was upset to learn CB2 is sold out out them and won't be stocking them any longer. I found the same couch on Seededhome.com. I'll be honest, I thought it was a scam, but was desperate for this couch, so I gave it a shot. So glad I did! I received an email right after purchasing, stating it should be delivered within two weeks and it was! It would have been nice to have a phone number or email address to call, but the "live chat" did help. Couch was as described and delivered very quickly. I would highly recommend this website!

Excellent Product and Service The purl rotating side table arrived in great shape and it has arrived earlier than expected.👍 I will definitely order more products from LazySuzy because of their great customer service and I was well informed of the arrival of my order. I have ordered this side table for my son and he is extremely pleased with the side table. I would highly recommend this company to my friends.

UPDATE TO DAMAGED MERCHANDISE ISSUE UPDATE TO ORIGINAL REVIEW: Lazy Suzy came through with excellent customer service. My Ida West Elm media console arrived damaged with a big hole in one of the doors. Lazy Suzy contacted West Elm and arranged for the old console to be picked up and a replacement piece to be delivered. Jenn, our customer service rep, was very responsive, concerned about making us happy, and super helpful. Due to issues at West Elm, not LazySuzy, the new console was slow to arrive. Jenn kept me updated through the process and made sure we did finally receive a perfect console. She even checked in after it came to make sure there were no further issues. Highly recommend LazySuzy - their customer service could not be better at a time when supply chain issues are everywhere.

My item arrived quickly My item arrived quickly, sooner than expected. The delivery team worked efficiently and carefully. The only thing I would have liked is some information on how to care for the wood table top.

2 month delay and damaged Our order got delayed by two months. There was no phone number to call for customer service although email responses were usually back within a day. Our media console arrived damaged with cracked and splintering wood on the inside. The customer service team did reach out and apologize for the delay and damages and gave us a partial refund for our product since we were unwilling to wait for a new piece of furniture.