WILLIAMS/MARTIN JOSEPH
GBOrdering on line was not difficult Ordering on line was not difficult. I called the following day, making sure everything went through correctly, they mentioned 2-3 days for a response from shipping. Day 2 shipping emailed me regarding shipping. Very efficient.
Paul Dye
GBI walked in just wanting to try out a new chair I walked in just wanting to try out a chair, but with the help of Mora, I decided that not only was it exactly what I wanted, but if I bought the one they had, I didn't have to wait for the next boat to arrive in April! She gave me a great discount on teh floor model, and we too it home - great folks to deal with!
Kirsten Snowden
GBBetter deal online than from sales associate. I ordered a table online and then got an email stating it was out of stock. The sales associate offered some alternatives. I explained the dimensions I was looking for and she said they had nothing else to offer. I found an alternative on my own and she quoted me the full retail price despite a current sale that this item was eligible for. I explained that it should be discounted but she needed to doublecheck before getting back to me. Meanwhile, weeks had passed since my initial out-of-stock purchase and I still didn’t have my credit card refunded for over $2K! I was finally told that she would give me the sale price plus shipping on the replacement table. I declined to proceed as I didn’t feel comfortable with a second transaction before I had received a refund on my first purchase. The next day I received my refund and went back to look at the same table. Now it was priced even lower than she had quoted me with the sale. Seems like their sales associates are playing games.
Ricky Perez
GBWe love GraysonLiving! We love GraysonLiving! We are on our second purchase. Love the website, customer service and fair prices. Special thanks to Alejandra for her amazing customer service. Ricky and Ada Wellington, Florida
George Howard
GBGrayson Luxury Support is Great! Grayson Luxury offered an executive desk I had wanted to purchase for a price lower than others. However, I needed an inside home delivery through a narrow door. Michelle in Support took care of all the details and made the arrangements. Her help and professionalim are greatly appreciated. Sincerely, George