Excellent customer service Excellent customer service! We needed to replace our basket on our gumball retriever due to a fire, I emailed on Saturday, got a quick response and ordered on Monday. I received it today (Wednesday). My husband uses this almost daily in our yard because we have so many gumballs. 🤣 If you are on the fence about purchasing it, do it!

I received excellent customer service… I received excellent customer service over the phone from Sharon. She was able to add parts to my order to insure that the product that I ordered was going to be able to pick up my walnuts. I also appreciated the follow up email from Doreen with helpful videos.

You Need This If You Have Even ONE Sweetgum e Honestly one of the best purchases of the year. Does what I needed it to do. Saved me from cutting down four beautiful trees out of frustration. The order process was fantastic. Easy to figure out what I need. Easy and innovative way to track shipping progress. Seriously impressed with the use of modern technology. Arrived within 3 days. Super easy to assemble. Worked immediately. I love how easy it was to empty the basket. Awesome experience!

The product just doesn't work as… The product just doesn't work as pictured. Our walnuts are all different sizes and conditions. It misses the small ones, goes over the big ones and just stabs the black ones without depositing in the hopper. Very frustrated. Still deciding whether to keep it and try again next year at the beginning of the season or to return it. It's expensive, but...?

36” pull behind roller has far exceeded… 36” pull behind roller has far exceeded our expectations. Pulled in over 600 pounds of pecans so far this season ~200 pounds of meat after shelling and cleaning. It does pick up debris, but that’s on us for not being as diligent as we could with prepping the picking and wanting to keep our grass and have the pecans.