I loved the ease of ordering I loved the ease of ordering. Great selections. This was my first time ordering after being suggested from Bed Bath and Beyond. I will definitely be ordering again!!! The email from Cyndi touched me...the fact that she took her time to do that!!

Beautiful red 7" pillar flameless… Beautiful red 7" pillar flameless flicker candles that work perfectly with the remote and look gorgeous on the lower fireplace. They are displayed on extra tall silver candle sticks which are placed next to a dragon. A little pricey but I love them.

Customer service is non-existent Customer service is non-existent. I have emailed them 2x regarding my order but no response over several days. They say they shipped the products but UPS tracking says that tracking will update once they receive the package to deliver. So, they clearly just made a label and have yet to get the product out within the same or next day from order PER their shipping policy. Stay away.

Outstanding Service! I ordered a Liminara candle and it arrived - within days! Unfortunately, the color and size didn't work in my home, so I returned it - and received a refund within days! With both transactions Flameless Candle Shop kept in constant contact with me, so I knew exactly what was happening - and when - with my order and return. Excellent customer service!

Best Prices and Customer Care I happened to stumble on the website while searching for Luminara candles. What caught my attention was the competitive pricing. A couple of hours after I placed my order, I received a notification of shipment. Talk about speedy service. Soon after, I received a personal email from customer service thanking me for my order. My order arrived in four days. The candles are just beautiful! This was my first time buying Luminara candles and I am more than happy to have ordered from The Flameless Candle Shop.