I loved the ease of ordering I loved the ease of ordering. Great selections. This was my first time ordering after being suggested from Bed Bath and Beyond. I will definitely be ordering again!!! The email from Cyndi touched me...the fact that she took her time to do that!!

Customer service is non-existent Customer service is non-existent. I have emailed them 2x regarding my order but no response over several days. They say they shipped the products but UPS tracking says that tracking will update once they receive the package to deliver. So, they clearly just made a label and have yet to get the product out within the same or next day from order PER their shipping policy. Stay away.

Love the outdoor candles! I had been looking online for outdoor flameless candles since I live in hot South Carolina and all my real candles would melt down in the heat. I came across this online shop, and I’m so glad I found exactly what I wanted. The Luminara candles are perfect for my outdoor lanterns that I have on my porch. I ordered 3 candles and they even sent me a free remote to go with them. They shipped very quickly too! I’ll definitely order more from this shop.

LOOK NO FURTHER! Order candles online?? LOOK NO FURTHER! Bought over $500 of the OUTDOOR, flameless, Luminara candles to decorate our new patio. Customer service was fantastic, I even received a follow up email thanking me for my online purchase! Shipping was fast and items were packaged nicely, even included bubble wrap to protect my items. UPS required a signature so I was assured “porch thieves” wouldn’t be enjoying a candle light dinner on me! LOL Highly recommend using this company, it was my first time ordering from them and I will most definitely be a return customer. Oh...and did I mention that after many computer searches...they also had the best price! Ordering online....this is your company!

Great customer service Great customer service. Although they don't normally ship to Canada, they instantly said they would. Shipping was fast, simple process. Candle is beautiful but I would expect nothing less from a Luminara.