10/10 Customer Service! It is so RARE to find customer service this good these days. We were beyond happy and thankful for the 7th Ave team making this couch buying process fun and easy. And we love love love the couch! You can tell it was designed with intention and it looks perfect in our new home. Thanks, 7th Ave!

Vanessa was very help and helped… Vanessa was very help and helped resolve my issue immediately. Great customer service is hard to come by and I’m a happy customer because of her.

Great Couch and Customer Service Love this sofa. Large, comfortable, and the fact it is modular and parts can be easily swapped in and out and cleaned is fantastic as we have cats! The installers (white glove) Cesar and Ivan were great. Quick, efficient, and very respectful of our home.

Great customer experience Great customer experience from William at the Newport location. He was very friendly and personable. It only took 2 weeks to get our beautiful sofa. I received a call 10 minutes prior to delivery and they were right on time. Alex and Alejandro went out of their way to help remove our old couches to the garage. They were both very helpful, friendly and set up our sofa quickly. We absolutely love our new sofa it’s modern and cozy. Oh and the pups love it as well. Thank you to everyone that made this experience seamless

water repelling wears off after washing At first I loved my new couches, but after living with them for over 9 months I wish I hadn't bought them. I purchased this couch because I really wanted white couches but I have three small children and I was concerned about staining. Ultimately, I decided to buy because of all the good reviews and videos of the couches resisting all types of liquids. Fast forward 9 months and after washing my covers several times on cold with mild detergent, all of the "water repelling" features have completely disappeared. Now when something is accidentally spilled, it soaks right into the fabric and the fabric does not perform well against stains. My entire couch looks stained, dirty, and rather gross. Far from what I wanted! Of course this company does not warranty their covers or fabrics. I'd gladly take my money back because the only reason I bought this couch - the liquid stain resistance - literally went down the drain.